FREQUENTLY ASKED QUESTIONS

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Alright, cookie connoisseurs! You've bravely taken the plunge and acquired a batch of our ridiculously delicious cookies. Congratulations! You're officially on the path to pure, unadulterated happiness. But now the big question looms: How should I eat your products? Don't worry, we're here to guide you through the glorious process of cookie consumption. Forget everything you thought you knew about eating cookies, because we're about to level up your dessert game.

First things first, and this is crucial, ditch the boring. No plain milk here, okay? We're aiming for the stratosphere of deliciousness, not the basement of blandness.

Now, for the magic touch. We highly recommend a little zap in the microwave. I know, I know, some of you are microwave purists. But trust us on this one. Pop one of our beauties in for 20-30 seconds in the microwave. This isn't just about warming it up; it’s about unlocking the full potential of its gooey, melty goodness. Think of it as giving your cookie a spa day, a little pampering before the big event: being devoured.

Okay, now comes the pièce de résistance, the culinary coup de grâce, the... well, you get it. We're talking about ice cream. Yes, you heard right. Eat it with the nation's fave dessert, ice cream! Seriously, stop what you're doing and picture it: a warm, gooey cookie nestled against a scoop of cold, creamy perfection. Vanilla, chocolate, strawberry – the flavor possibilities are endless!

Why ice cream, you ask? Because the combination is amazing! It's the sweet symphony of hot and cold, the harmonious blend of textures, the… okay, we're getting carried away. But seriously, the contrast is everything. The warm, melty cookie melts the ice cream ever-so-slightly, creating a puddle of pure bliss in your bowl. It's a culinary masterpiece, and you, my friend, are the artist.

So, there you have it. The secret to unlocking the full-flavor potential of our cookies. Microwave it, ice cream it, and prepare to have your taste buds blown away. You can thank us later… maybe with a batch of cookies? Just kidding! (Unless…) Now go forth and conquer that cookie! Enjoy! You deserve it.

So, you've stumbled upon the glorious, crumb-dusted world of our cookies. Welcome! We're thrilled to have you. Maybe you're planning a cookie-fueled party, stocking up for a particularly rough week, or perhaps you just have a sneaking suspicion you're going to need a chocolate chip emergency at 3 AM. Whatever the reason, you're probably wondering: Can all of my Cookies be frozen?

Well, the answer is a resounding YES! (cue triumphant music and confetti – preferably edible confetti).

That's right, you can freeze our delicious creations for up to six months! Think of it as putting your cookie desires on ice, ready to thaw and conquer at a moment's notice. It's like having a delicious, doughy time capsule waiting to be unearthed. Just imagine the possibilities! You could be enjoying a summer-baked snickerdoodle in the dead of winter, a little sugary sunshine to combat the seasonal blues.

But how, you ask, do you unleash these frozen delights? It's easier than sneaking an extra cookie when you think no one's looking. Simply take your cookies out of the freezer and let them defrost overnight. That's it! No complicated rituals, no chanting required.

Think of it this way: you're basically giving your cookies a luxurious spa day. They're taking a long, leisurely defrost in the comfort of your refrigerator, waking up refreshed, rejuvenated, and ready to be devoured.

Now, a word to the wise: while our cookies can handle the cold, they're not immortal. Sticking them in the freezer indefinitely won't make them better. After six months, they might start developing a bit of freezer burn, and nobody wants a sad, icy cookie. So, mark your calendar, set a reminder, and make sure you enjoy your frozen treasures before they turn into frosty failures.

So, go forth and stock up! Fill your freezer with the sweet, comforting goodness of our cookies. You never know when a sudden craving, an unexpected guest, or a particularly gloomy Tuesday might strike. And when it does, you'll be prepared, armed with a stash of frozen happiness, ready to conquer the day, one perfectly thawed cookie at a time. You're welcome!

We understand the anticipation! Picture it: warm, gooey cookies, packed with your favourite fillings, ready to be devoured. Let’s break down the process for you so you know exactly when to start drooling by the mailbox.

From Order to Oven: Our Timeline

As soon as you hit that glorious "Confirm Order" button, we spring into action! We're not exaggerating when we say your cravings become our mission. Here's what happens behind the scenes:

• The 24-48 Hour Window: Once your order is confirmed, our dedicated team will get to work preparing your cookie dough with love and precision within 24-48 hours. We want to ensure every cookie is perfectly crafted, from mixing the ingredients to carefully scooping and baking. This stage allows us to manage the volume of orders and ensure that we can deliver the freshest, highest-quality cookies possible.
• Royal Mail Tracked 24: Speed & Security! After your cookies are baked to golden perfection and lovingly packaged, they're entrusted to the capable hands of Royal Mail. We use Royal Mail Tracked 24 to ship your treats because it's fast, reliable, and allows you to keep an eye on your package's journey. You'll receive a tracking number so you can follow your cookies every step of the way.

Things to Keep in Mind

While we aim for speed and efficiency, there are a few things that can influence delivery times:

• Peak Periods: During holidays or special promotions, order volumes may be higher than usual, which could slightly extend the processing time.
• Royal Mail Delivery Schedule: While Royal Mail Tracked 24 aims for next-day delivery, unforeseen circumstances, such as weather conditions or logistical issues, can occasionally cause delays.

We're Here to Help!

We know waiting for cookies can be tough! If you have any questions or concerns about your order, please don't hesitate to contact us. We're always happy to help and ensure you have the best possible Cookie Junkies experience.

So, go ahead and place your order! We can't wait to bake up a batch of happiness and deliver it straight to your door. Happy indulging!

So, you've just ordered a batch of our legendary cookies. Congratulations! You've made a fantastic decision that your taste buds will thank you for. Now, the burning question: how long do your products last? Because let's be honest, the willpower needed to resist these sugary sirens is a superpower few possess.

Well, fret no more! We're here to give you the inside scoop, but be warned: the answer might just challenge your self-control.

Our freshly baked cookies, made with love (and a whole lotta butter), are at their absolute PEAK within the first few days. We're talking that melt-in-your-mouth, "OMG, what is LIFE?" kind of experience. Think of it like a perfect sunset – beautiful, fleeting, and best enjoyed in the moment.

Technically speaking, our cookies will stay delightful (5-7 days). Properly stored, of course. We're talking airtight containers, not leaving them out to bravely face the elements (and curious pets). After that, they might still be edible, but let's just say they'll be more "experienced" cookies. They might lose that chewy center, that soft edge, that… well, that magic that makes them so irresistible.

But realistically who can resist for that long anyway? We haven't found anyone yet, anyway.

So, here’s our professional advice:

• Day 1-3: Dive in headfirst! Experience the ultimate cookie high. Share with friends (if you're feeling generous... or want witnesses to your cookie-induced bliss).
• Day 4-5: Still fantastic, but maybe pair them with a glass of milk or a bold coffee to re-ignite the magic.
• Day 6-7: Okay, these are veterans now. Perfect for dunking, crumbling over ice cream, or admitting defeat and ordering another fresh batch.

Ultimately, the lifespan of our cookies is largely dependent on you. Can you resist the temptation? Can you practice mindful cookie consumption? Or will you succumb to the sweet, sugary abyss?

We’re betting on the latter. And honestly? We don't blame you one bit. Enjoy! Go on, you deserve it.